Contact IPTV The Fox
Obtain IPTV The Fox Assistance for setup, billing, or channel queries is available. Our team is accessible 24/7 on WhatsApp or send an email.
Live Chat
If chat is your preference, use the widget when it’s online. Otherwise, send us an email.
Start a RequestHelp & Guides
Go to Installation for device setup instructions and troubleshooting advice.
View InstallationGet in touch
General Inquiry
Have queries about setup, billing, or service? Drop us a message.
Sales & Billing Assistance
Obtain recommendations, oversee plans, or address payment questions.
How Can We Help You?
Pick a category for tailored support and convenient shortcuts.
Setup & Installation
Comprehensive tutorials for Smart TV, Firestick, Android, iOS, MAG, and additional devices.
Billing & Payments
Secure Stripe checkout handles all invoice, receipt, and payment concerns.
Technical Issues
Questions about buffering, EPG, or the app? We’ll assist in optimizing your setup.
Channel Requests
If you’re looking for a channel or region, inform us, and we’ll verify its availability.
Account & Activation
Didn’t get your credentials or activation email? We’ll promptly verify and resend it.
Apps & Compatibility
Receive suggestions for the top IPTV apps and ideal settings for your device.
Frequently Asked Questions
Quick responses to common questions regarding support, setup, billing, and devices.
Include details like your device, app, plan, and a short description of the issue or request.
Check your spam/junk folder. If it’s still missing, contact us via WhatsApp And we'll dispatch it again without delay.
Yes, extra connections can be purchased as add-ons. Contact sales for more information when you reach out.
Step-by-step installation guides for Firestick and other platforms are available on our Installation page.
Please consult our Refund Policy for details on eligibility, time frames, and the request process.
Smart TV options: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Use a minimum 30Mbps connection with 5GHz Wi-Fi or Ethernet, activate hardware acceleration, adjust buffer settings, and pause other network activities.
To update playlists and EPG, utilize the refresh/reload option in your app settings. If issues persist, delete and re-enter your M3U and EPG URLs.
We handle payments via Stripe, supporting all major card types.
Yes. Renewal settings can be adjusted directly from your account or by reaching out to support for help.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly