Privacy Policy

At IPTV The Fox, we prioritize the protection of your personal information and your privacy. Should you have any questions or concerns regarding our policy or practices related to your personal data, feel free to contact us. contact us via WhatsApp.

1. Data We Collect

You provide us with personal information voluntarily when you register for our IPTV service, express an interest in our products and services, or reach out to us.

We collect the following personal information:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The collected or received information is used as follows:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your data is grounded on the following legal reasons:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Your personal information will be retained only as long as needed for the purposes outlined in this privacy policy, unless a longer period is mandated or allowed by law, such as for tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be used to access or store information. These are mainly functional cookies essential for the proper operation of the website and client area. Invasive tracking cookies for advertising are not utilized.

6. Third-Party Services

Third-party vendors, service providers, or agents working on our behalf may receive your data, as they require it to deliver their services. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We have put in place suitable technical and organizational safeguards to ensure the security of any personal data we handle. Nonetheless, keep in mind that we cannot assure complete safety on the internet.

8. Your Data Protection Rights

The rights you have over your personal data may vary depending on your geographical location, including:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To make use of these rights, kindly contact us via WhatsApp.

9. Children’s Privacy

The use of our service is restricted to those who are at least 18 years old, and we do not intentionally collect personal details from minors.

10. Contact Us

If you need clarification or wish to share your thoughts on this policy, please contact us via WhatsApp.